We don’t like surprises either.

Agile Marketing Collective provides customer service driven marketing in Roanoke, VA for clients around the world.

You deserve to know what to expect when you work with Agile Marketing Collective on a project. We’ll do our best to answer some common questions, but please feel free to contact us with any other questions!

What are the first steps when working with Agile Marketing Collective?

When you contact us, we start by listening. We want to learn about your business, your goals, your concerns, and your frustrations. But everyone says they listen, don’t they? Boring. We are focused on turning that listening into a razor-sharp plan to directly address the challenges ahead. Our team will provide you with a highly-detailed quote with guaranteed pricing and no hidden details. We find it frustrating when people are evasive when we just want simple, straightforward answers, so we don’t do that to people. You’ll simply log into your secure dashboard to view the quote, and you’ll see everything in black-and-white. We’ll work together to get it just right, or you can simply accept with one click. From there, you’ll have full access to your dashboard that includes every speck of info about your project, the ability to add employees or collaborators, and even a milestone and task tracker with real-time updates!

What does Agile Marketing Collective do?

We are a primarily-digital marketing agency. Sometimes people’s first exposure is through the websites we’ve created, so they assume we are simply a web design company. We make plenty of websites (we make, design, or improve a website for almost every client), but those websites are the end result of any combination of market and target audience analysis, marketing consultation, business plan review, branding, e-commerce strategy, and so many other factors. But not to worry if that sounds like overkill for you…we’ll always suggest a conservative, appropriate solution for your needs. We’ll never try to sell you something you don’t need. All of our services are available a la carte, and you can pick and choose what you feel best suits your needs. We also offer an extensive range of print design, hosting and web maintenance services, stunning professional photography, and top-notch in-house video production.

Does Agile Marketing Collective work with companies like mine?

Some folks might worry we’re too big. Some folks might worry we’re too small. We’re neither. We love the massive scale and million-dollar differences we’ve made for big companies, and we’re equally excited to help small business thrive right here in our community. After all, we’re a small business too! At the heart of these businesses is the same passion, the same hard-working people, and the same excitement. We are in awe that we get to be part of their stories. We work with all kinds of businesses, big or small! We work with companies that offer professional services, food service, tech, manufacturers, a broad range of retailers (home decor, bath, kitchen, jewelry, watches, etc.), and much more.

Where are your prices?

We would never do you the disservice of giving you a price without understanding your situation. We’re not holding out on you. Some marketing agencies will throw limited package prices out there on their site, then they tack on unexpected, unforeseeable fees at their leisure when they decide something is outside of the project scope. Our goal is to provide people with well-defined project scopes and tailored solutions to their specific problems. You’ll know the price of your project, from beginning-to-end, so you can budget and understand everything included in your project.

Will I be able to manage my website on my own?

Yes! We make websites that you can maintain yourself. That is actually a core principle of our business. Our team only makes websites you can entirely manage, and we even train our clients to do just that. We want you to feel empowered, independent, and in control of your new website. With any website we build, our clients have complete, unlimited access to edit the content of their sites with a point-and-click editing system that is simple and easy, along with complete access to the back end of their sites (where the technical building blocks of the website reside).

How long does it take to build a website?

There are so many things to consider when evaluating a website timeline. The number of website pages, whether an aggressive SEO campaign is included in the building of the site, the need for new or revised content, waiting on photos or video, etc…a lot of factors are at play. All we can say is that after speaking to you, we’ll be able to give you a reliable timeline, and we’ll keep you up-to-date throughout the entire process!

Will my site be search engine friendly?

We only offer sites that are search engine friendly. We’ll build in the basic search engine optimization (SEO) foundation so search engines like Google can read and index your site. We also offer SEO campaigns designed to boost site traffic, increase visitor engagement, and boost sales and conversions.

We’ll treat you with decency and courtesy.

You deserve that. We’re not pushy or high-pressure. We listened to our moms and always treat you the way we’d like to be treated.

We’ll never sell you something you don’t need.

We’ll never push you to buy something just so we can make a sale. Our team also has the experience to guide you to a well-researched solution to help you accomplish your goals.

We’ll give you guaranteed pricing.

Our proposals aren’t estimates or ballpark numbers. We do the hard work up-front to give you good info. We’ll tell you to-the-cent how much your project will cost, and that number won’t change as long as the scope of the project remains the same.

Schedule a call.

Sometimes a quick call can clear up your questions, point you in the right direction, and give you a clear path to move forward. We’d like to hear about your project, and we’re never, ever pushy.

You should be comfortable and confident about your marketing plan.

What other questions can we answer for you? We’d love to know! If you have more questions, let’s hop on the phone for a few minutes. You can gather a bit more information with no obligation, and we don’t pressure anybody.